Identifikasi Tahap-tahap Help-Seeking Behavior pada Mahasiswa Jurusan Non-Kesehatan
Abstract
Peningkatan permasalahan kesehatan mental pada mahasiswa semakin meningkat dewasa ini, sehingga perlu adanya kesadaran untuk mencari bantuan psikologis. Namun, help-seeking behavior ini seringkali terhambat. Penelitian ini bertujuan untuk mengidentifikasi tahap-tahap dan faktor penghambat help-seeking behavior pada mahasiswa jurusan non-kesehatan di Universitas X. Penelitian ini menggunakan pendekatan kualitatif dengan desain penelitian case study. Proses pengambilan sampel dilakukan dengan metode purposive sampling dan teknik pengumpulan data berupa ‘open-ended questionnaire’ serta wawancara dan dianalisis dengan teknik thematic analysis. Penelitian ini mengidentifikasi 4 tahap utama help-seeking behavior, yaitu tahap pre help-seeking behavior, decision, help-seeking behavior, dan tahap pasca help-seeking behavior. Faktor-faktor penghambat dalam mencari bantuan antara lain kecenderungan untuk mengatasi masalah sendiri, rasa takut akan hasil diagnosa profesional, rasa sungkan terhadap sumber bantuan, stigma negatif dari orang lain, dan pengalaman negatif terhadap sumber bantuan. Faktor pendukung help seeking behavior berupa pengalaman positif sebelumnya, kemudahan mencari bantuan, dan kenyamanan terhadap sumber bantuan. Saran praktis dari penelitian ini adalah mempromosikan layanan konseling secara lebih positif kepada mahasiswa.
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DOI: https://doi.org/10.24167/psidim.v22i1.8918
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