Analysis of Acceptance of E-Wallet Technology using UTAUT 2

Haryo Putro Ramiaji, Ridwan Sanjaya

Abstract


The Unified Theory of Acceptance and Use of Technology (UTAUT), which explains a person's interest in utilizing information technology and subsequent user behavior, is commonly employed when a new technology is introduced, regardless of whether people can embrace it. UTAUT is an evolution of the Technology Acceptance Model (TAM). One new technology that needs to be evaluated and is widely used in today's society is the ewallet or electronic wallet. Many payment transactions currently use e-wallet technology either directly to stores or buying and selling online. Of course, e-wallet usage cannot be separated from internet use. In Indonesia, the largest internet users are the millennial generation. This study aims to identify the ewallet technology acceptance characteristics that influence reuse among the millennial age by reviewing academic publications that examine the application of UTAUT. Because e-wallet technology influences reuse in the millennial age, this analysis concludes that there is a chance to develop and deploy UTAUT for its acceptability.

 


Keywords


e-wallet; online transaction; tam; technology acceptance; utaut; utaut 2

Full Text:

PDF

References


P. K. Malik et al., “Industrial Internet of Things and its Applications in Industry 4.0: State of The Art,” Comput. Commun., vol. 166, pp. 125–139, Jan. 2021.

B. Harnadi, A. D. Widiantoro, and F. H. Prasetya, “Investigating Fintech Service Adoption using Extended-ECM,” SISFORMA, vol. 9, no. 1, pp. 18–25,

Jun. 2022.

A. A. Diniyya, M. Aulia, and R. Wahyudi, “Financial Technology Regulation in Malaysia and Indonesia: A Comparative Study,” Ihtifaz J. Islam. Econ.

Financ. Bank., vol. 3, no. 2, p. 67, Dec. 2021.

D. S. Soegoto and M. P. Tampubolon, “E-Wallet as a Payment Instrument in the Millennial Era,” IOP Conf. Ser. Mater. Sci. Eng., vol. 879, no. 1, p.

, Jul. 2020.

A. Ciptarianto, “E-Wallet Application Penetration for Financial Inclusion in Indonesia,” Int. J. Curr. Sci. Res. Rev., vol. 05, no. 02, Feb. 2022.

V. Venkatesh, J. y. . Thong, and X. Xu, “Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and

Use of Technology by Viswanath Venkatesh, James Y.L. Thong, Xin Xu :: SSRN,” MIS Q., vol. 36, no. 1, pp. 157–178, 2012.

W. B. Dodds, K. B. Monroe, and D. Grewal, “Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations,” J. Mark. Res., vol. 28, no.

, p. 307, Aug. 1991.

S. Brown‐Hruska and P. A. Laux, “Fragmentation and complementarity: The case of EFPs,” J. Futur. Mark., vol. 22, no. 8, pp. 697–727, Aug. 2002.

D. Mothersbaugh, S. B. Kleiser, and D. Hawkins, Consumer Behavior: Building Marketing Strategy, 15th ed. McGraw Hill LLC, 2023.

S. Azwar, Metode Penelitian. Yogyakarta: Pustaka Pelajar, 2009.

Sugiyono, Metode penelitian kuantitatif dan kualitatif dan R&D, 2nd ed. Bandung: Alfabeta, 2021.

S. Arikunto, Prosedur Penelitian Suatu Pendekatan Praktek. Jakarta: Rineka Cipta, 2010.

C. P. Obite, N. P. Olewuezi, G. U. Ugwuanyim, and D. C. Bartholomew, “Multicollinearity Effect in Regression Analysis: A Feed Forward Artificial

Neural Network Approach,” Asian J. Probab. Stat., pp. 22–33, Jan. 2020.

N. Shrestha, “Detecting Multicollinearity in Regression Analysis,” Am. J. Appl. Math. Stat., vol. 8, no. 2, pp. 39–42, Jun. 2020.

H. Fitria, N. Ahyani, M. Mahasir, and H. Hermalita, “The Influence of Principal’s Leadership and Professional Teacher’s Competence on Teacher’s

Performance,” JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan), vol. 8, no. 2, pp. 756–767, Jul. 2023.

D. Alita, A. D. Putra, and D. Darwis, “Analysis of classic assumption test and multiple linear regression coefficient test for employee structural office

recommendation,” IJCCS (Indonesian J. Comput. Cybern. Syst., vol. 15, no. 3, p. 295, Jul. 2021.




DOI: https://doi.org/10.24167/sisforma.v11i1.10667

Refbacks

  • There are currently no refbacks.




SISFORMA: Journal of Information Systems | p-ISSN: 2355-8253 | e-ISSN: 2442-7888 | View My Stats

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.