The Effect of Job Satisfaction and Organizational Commitment on Employee Performance with OCB as the Intervening Variables

Bagas Kristian, Agatha Ferijani

Abstract


This study aims to describe and analyze the effect of job satisfaction and organizational commitment on employee performance with OCB as the intervening variable. In this study the data collection technique was questionnaire in which the respondents were selected using purposive sampling technique. Based on descriptive analysis, the results conclude that the level of job satisfaction is high, organizational commitment is high, OCB is very high, and employee performance is also very high. Job satisfaction and organizational commitment respectively have positive and significant effect on OCB. OCB has a positive and significant effect on employee performance. Job satisfaction and organizational commitment also respectively have positive and significant effect on employee performance. Job satisfaction and organizational commitment have positive and significant effect on performance with OCB as the intervening variable.


Keywords


job satisfaction, OCB, organizational commitment, employee performance

Full Text:

PDF

References


Allen, & Meyer. (2014). Commitment in The Workplace Theory. Research and Application. California: Sage Publications.

Amstrong. (2010). Human Resources Management. Jakarta: Erlangga.

Dessler, G. (2010). Human Resources Management. Jakarta: PT Indeks.

Dyne, Graham, & Dienesch. (2014). Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation. Academy of Management Journal, Vol. 37: 7.

Flippo. (2014). Human Resources Management. Jakarta: Erlangga.

Gibson, & et.al. (2012). Organization: Structure, Behaviour and Process. Jakarta: Bina Rupa Aksara.

Hani. (2012). Human Resources Management. Yogyakarta.

Hoffman. (2007). ). Expanding the Criterion Domain. A Quantitative Review of the OCB Literature. Journal Of Applied Psychology, 92, 555-566.

Kimbal, Sendow, & Adare. (2015). Workload, Organizational Citizenship Behavior, and Work Involvement Influence the Performance of Employees of Pt. Pln (Persero) Manado Suluttenggo Area. Journal of Economic, Management, Business and Accounting Research, Vol.3 No.2.

Luthans. (2010). Organizational Behavior. Yogyakarta: Andi. Rivai.

Morrison. (2014). Role Definitions and Organizational Citizenship Behavior: The Importance of The Employee’s Perspective. Academy of Management Journal, Vol. 37: 1.

Mowday, Porter, & Steers. (2012). Employee Organization Lingkages: The Psychology of Commitment, Absenteeism and Turnover. London: Academic Press Inc.

Murty, & Hudiwinarsih. (2012). ffect of Compensation, Motivation and Organizational Commitment on Employee Performance of Employees in Accounting (Case Study of Manufacturing Companies in Surabaya). The Indonesian Accounting Review Volume 2, No. 2, July 2012.

Nawawi. (2013). Human Resource Management For a Business. Complex. Yogyakarta: Gadjah Mada University Press.

Podsakoff, Ahearne, & MazKenzie. (2011). Organizational citizenship behavior and the quantity & quality of work group performance. Journal of Applied Psychology., Vol. 82: 2.

Rini, Rusdarti, & Suparjo. (2013). Effect of Organizational Commitment, Job Satisfaction, and Organizational Culture on Organizational Citizenship Behavior (OCB) (Study at PT Plaza Simpang Lima). JOurnal Business, Vol 1, No.2.

Robbins. P.S. (2012). Organizational Behaviour. Jakarta: Prenhalindo.

Smith, Organ, & Near. (2013). Organizational Citizenship Behavior : It’s Nature and Antecedents. Journal of Applied Psychology, Vol. 68: 6.

Sugiyono. (2013). Management Research Methods. Bandung: Alfabeta.

Vannecia. (2013). The Influence of Job Satisfaction and Loyalty to OCB on PT Surya Timur Sakti Employees. Jurnal Agora., Vol.1. No.

Williams, & Anderson. (2011). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.

Wright, & et. al. (2013). Productivity and extra-role behavior; the effects of grads and incentives on spontaneous helping. Journal of Applied Psychology, vol 78: 37.




DOI: https://doi.org/10.24167/jmbe.v2i1.2464

Refbacks

  • There are currently no refbacks.




Copyright (c) 2020 Journal of Management and Business Environment (JMBE)



View My Stats | Journal of Management and Business Environment (JMBE) | e-ISSN: 2685-5992