Optimalisasi Kompetensi SDM Dalam Penerapan Aplikasi Coretax Melalui Pendekatan Adaptasi Teknologi Di RSUD Kilisuci Kota Kediri

Sabilika Sava Karunia Senja Richwanto, Mohammad Iqbal Firdaus

Abstract


Accurate and timely tax reporting is a crucial aspect of the financial management of public institutions such as the Kilisuci Regional General Hospital (RSUD) in Kediri City. To support this, the Directorate General of Taxes launched Coretax, a digital tax reporting system based on modern technology. However, its implementation still faces challenges, particularly related to staff technical skills and acceptance of new technology. This study used the Technology Acceptance Model (TAM) framework to assess staff perceptions of the usefulness and ease of use of Coretax. Through a qualitative approach using semi-structured interviews, it was found that although Coretax is considered capable of improving reporting efficiency, the system's complexity and lack of technical guidance are major obstacles. Therefore, more applicable technical training and operational guidance are needed to ensure optimal implementation of Coretax at RSUD Kilisuci.

Keywords


Coretax; Tax Reporting; Human Resource Competency; Technology Adaptation; Technology Acceptance Model

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References


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DOI: https://doi.org/10.24167/jemap.v8i2.13926

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