Salmannida, Nisriina, Institut Teknologi Sepuluh Nopember
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Vol 23, No 1: Juni 2025 - Research
TRANSFORMASI PENGALAMAN PELANGGAN MELALUI DESAIN: KAJIAN DI CONCORDIA LOUNGE BANDARA INTERNASIONAL NGURAH RAI (Transforming Customer Experience Through Design: A Study at Concordia Lounge, Ngurah Rai International Airport)
Abstract PDF (Bahasa Indonesia)