How to Make You Stay Longer with Me? The Effect of Organizational Climate on Turnover Intention Mediating by Job Satisfaction in Information Technology Company

Gabriella Winda Jovita, Wustari Mangundjaya


Information technology is one of the most sector that continously develop and raise. Irronically, those industry also has the highest turnover rates (13.2%). One of the causes is connected to organizational climate. This study aims to examine the effect of organizational climate on turnover intention by considering job satisfaction as the mediating role in IT (Information Technology) company in Jakarta. Organizational climate is measured by Clior Scale (Zuarez,, 2013) short version with 15 items. Job satisfaction is measured by multidimensional ESI (Employee Satisfaction Index) (Tasios & Giannouli, 2017) with 24 items and turnover intention contains 3 items (Atan, 2016). A quantitative survey was conducted on a non-probability (purposive) sample of 90 employees in IT company in Jakarta. This study uses correlation analysis, multilevel regression and bootstrap to test the direct effect and mediating effect (indirect effect). Correlation test results show that there is a negative correlation between organizational climate and turnover intention, significant correlations also exist between organizational climate and job satisfaction, as well as a negative correlation of job satisfaction and turnover intention. Simple regression analysis indicates that organizational climate is a predictor of job satisfaction, organizational climate and job satisfaction, each of which is a significant predictor of turnover intention. Bootsrapping results show that job satisfaction mediates partially the influence of organizational climate on turnover intention.


Job Satisfaction, Organizational Climate, Turnover Intention

Full Text:



Booz, M. (2018). The 3 Industries with the Highest Turnover Rates.! Hyperlink reference not valid.nt-solutions/blog/trends-andError! Hyperlink reference not valid.research/2018/the-3-industriesError! Hyperlink reference not valid.with-the-highest-turnover-ratesError! Hyperlink reference not valid.

Clapon, P. (2017). Can The Tech Industry Solve Employee Tenure Problem?.! Hyperlink reference not valid.engagement/can-tech-industryError! Hyperlink reference not valid.solve-employee-tenure-problemError! Hyperlink reference not valid.

Dewi, R. (2017). Pengaruh Iklim Organisasi dan Kepuasan Kerja terhadap Turnover Intentions dan Komitmen Organisasi sebagai Variabel Intervening pada PT Panca Surya Agrindo (PSA) Kabupaten Rokan Hulu.

Fadhila, A & Andayani, E. (2014). Pengaruh Kepuasan Kerja Terhadap Turnover Intention Operator Tetap PT Hino Motors Manufacturing Indonesia. Ilmu Administrasi Niaga, Fakultas Ilmu Sosial dan Politik Universitas Indonesia.

Kure, E., & Muslim, A. (2016). Industri TIK Tumbuh Melebihi Ekonomi.! Hyperlink reference not! Hyperlink reference not valid.melebihi-ekonomi.htmError! Hyperlink reference not valid.

Khalida, R & Safitri, N. (2016). The Effect of Person-Organization Fit on Turnover Intention with Job Satisfaction as Mediating Variable. International Journal of Administrative Science & Organization (Vol 23) (No 3).

McShane, S.L & Glinow, V. (2010). Organizational Behavior. Fifth Edition. McGRAW-Hill International: United States of America.

Nayaputera, Y. (2011). Analisis Pengaruh Kepuasan Kerja dan Stres Kerja terhadap Intensi Turnover Customer Service Employee di PT Plaza Indonesia Realty Tbk. Departemen Ilmu Administrasi, Fakultas Ilmu Sosial dan Politik Universitas Indonesia.

Patterson, M.G., West, M. A., Shackleton, V. J., Dawson, J. A., Lawthom, R., Maitlis, S.,...., & Wallaces, A., M. (2005). Validating the organizational climate measure: links to managerial practices, productivity, and innovation. Journal of Organizational Behaviour.

Sharmila & Gokulakrishnan, A. (2013). A Study on Organizational Climate in an Information Technology Industry Vol.2 No.2. Asian Journal of Managerial Science.

Tasios, T & Giannouli, V. (2017). Job Descriptive Index (JDI): Reliability and validity study in Greece. American Board of Assessment Psychology Vol. 7 No.1.


Print ISSN : 1411-6073 | online ISSN : 2579-6321 View My Stats

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.